1935274 - The Upgrade process is very slow taking several days when using the UMT | SAP Knowledge Base Article

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1935274 - The Upgrade process is very slow taking several days when using the UMT

Symptom

  • When trying to upgrade from XI3.1 to BI4 platform using the Upgrade management tool (UMT), the overall upgrade process is very slow despite over 36 hrs of migration.
  • The UMT still indicates that it is still in the preparing stage (Stage I)
  • The issue is the same even after we bumped the server memory (RAM) to 64GB and Heap size of UMT to 48GB and no progress as such.
  • The user profile is also configured to use temp space from E:\ drive which has plenty of space
  • All recommendations from the UMT best practices checklist kbase 1904814 are followed
  • UMT traces are generated according to kbase 1602551, but they do not show any significant errors except for normal processing

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Environment

SAP BusinessObjects BI Platform 4.x
All supported platforms

Product

SAP BusinessObjects Business Intelligence platform 4.0

Keywords

UMT slow performance preparation prepare first stage several days hours spin temp tmp temporary out of space  troubleshoot , KBA , BI-BIP-UMT , Upgrade management tool , Problem

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