1932983 - Error access violation and dump generation after upgrading to DS4.1 SP2 from DS 4.0 SP2, SAP Data Services | SAP Knowledge Base Article

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1932983 - Error access violation and dump generation after upgrading to DS4.1 SP2 from DS 4.0 SP2, SAP Data Services

Symptom

Error while launching a Job from FIM after patching SAP Data Services from 4.0 SP2 to 4.1 SP2:

(6132:5420) SYS-170101: |Session TEST_IC|Data flow DF_EXPORT_TEST_IC
                                                     System Exception <ACCESS_VIOLATION> occurred. Process dump is written to <C:\ProgramData\SAP BusinessObjects\Data
                                                     Services\log\BODI_MINI20131009153124_764.DMP> and <C:\ProgramData\SAP BusinessObjects\Data
                                                     Services\log\BODI_FULL20131009153124_764.DMP>
                                                     Process dump is written to <C:\ProgramData\SAP BusinessObjects\Data Services\log\BODI_MINI20131009153124_764.DMP> and
                                                     <C:\ProgramData\SAP BusinessObjects\Data Services\log\BODI_FULL20131009153124_764.DMP>
                                                     Call stack:
                                                     0x000000008077FB22, OptionList::isSet()+0018 byte(s),
                                                     d:\ds_41_rel\src\dataservices\dataintegrator\codeline\code\src\options\options.cpp, line 1638
                                                     0x0000000080C0F092, RdrFileMT_Read::local_getnext<Delim_file>()+0226 byte(s),
                                                     d:\ds_41_rel\src\dataservices\dataintegrator\codeline\code\src\reader\rdrfilemt.cpp, line 0192+0023 byte(s)
                                                     0x0000000080C0A4AA, RdrFileMT_Read::execute()+0106 byte(s),
                                                     d:\ds_41_rel\src\dataservices\dataintegrator\codeline\code\src\reader\rdrfilemt.cpp, line 0451+0015 byte(s)
                                                     0x0000000080190FCA, XTran_desc::execute()+0442 byte(s),
                                                     d:\ds_41_rel\src\dataservices\dataintegrator\codeline\code\src\core\xtran.cpp, line 0678
                                                     0x0000000080F2FFA9, Rww_thread::main()+0249 byte(s),
                                                     d:\ds_41_rel\src\dataservices\dataintegrator\codeline\code\src\rww\rww.cpp, line 0451
                                                     0x0000000000A2438E, RWThreadFunctionImp::run()+0126 byte(s)
                                                     0x0000000000A0C184, RWRunnableImp::exec()+0372 byte(s)
                                                     0x0000000000A24643, RWThreadImp::exec()+0051 byte(s)
                                                     0x0000000000A25F59, RWThreadImp::_setTimeSliceQuantum()+0169 byte(s)
                                                     0x00000000751F37D7, endthreadex()+0071 byte(s)
                                                     0x00000000751F3894, endthreadex()+0260 byte(s)
                                                     0x00000000773D652D, BaseThreadInitThunk()+0013 byte(s)
                                                     0x0000000077ACC541, RtlUserThreadStart()+0033 byte(s)
                                                     Registers:
                                                     RAX=000000000DA97150  RBX=0000000081DA2898  RCX=0000000000000000  RDX=0000000081DA60D8  RSI=000000000DC68160
                                                     RDI=0000000000000000  RBP=000000000C0C5180  RSP=000000000E57F570  RIP=000000008077FB22  FLG=0000000000010202
                                                     R8=0000000000000000   R9=0000000000000004  R10=0000000000000000  R11=000000000E57F648  R12=000000000DAB0FC0
                                                     R13=0000000081DA2898  R14=0000000000000000  R15=000000000DAB4280
                                                     Exception code: C0000005 ACCESS_VIOLATION
                                                     Fault address:  000000018077FB22 01:000000000077EB22 D:\SAP BusinessObjects\Data Services\bin\acta.dll
                                                     ==========================================================
                                                     Collect the following and send to Customer Support:
                                                     1. Log files(error_*, monitor_*, trace_*) associated with this failed job.
                                                     2. Exported ATL file of this failed job.
                                                     3. DDL statements of tables referenced in this failed job.
                                                     4. Data to populate the tables referenced in the failed job. If not possible, get the last few rows (or sample of them) when
                                                     the job failed.
                                                     5. Core dump, if any, generated from this failed job.
                                                     ==========================================================
(14.1) 10-09-13 15:31:25 (E) (6132:5420) RUN-050316: |Session TEST_IC
                                                     System Exception <ACCESS_VIOLATION> occurred. Process dump is written to <C:\ProgramData\SAP BusinessObjects\Data
                                                     Services\log\BODI_MINI20131009153124_764.DMP> and <C:\ProgramData\SAP BusinessObjects\Data
                                                     Services\log\BODI_FULL20131009153124_764.DMP>
                                                     Process dump is written to <C:\ProgramData\SAP BusinessObjects\Data Services\log\BODI_MINI20131009153124_764.DMP> and
                                                     <C:\ProgramData\SAP BusinessObjects\Data Services\log\BODI_FULL20131009153124_764.DMP>
                                                     Call stack:
                                                     0x000000008077FB22, OptionList::isSet()+00
(14.1) 10-09-13 15:31:25 (E) (6132:5420) RUN-050304: |Session TEST_IC
                                                     Function call <raise_exception ( System Exception <ACCESS_VIOLATION> occurred. Process dump is written to <C:\ProgramData\SAP
                                                     BusinessObjects\Data Services\log\BODI_MINI20131009153124_764.DMP> and <C:\ProgramData\SAP BusinessObjects\Data
                                                     Services\log\BODI_FULL20131009153124_764.DMP>
                                                     Process dump is written to <C:\ProgramData\SAP BusinessObjects\Data Services\log\BODI_MINI20131009153124_764.DMP> and
                                                     <C:\ProgramData\SAP BusinessObjects\Data Services\log\BODI_FULL20131009153124_764.DMP>
                                                     Call stack:
                                                     0x000000008077FB22, OptionList::isSet()+00 ) > failed, due to error <50316>: <System Exception <ACCESS_VIOLATION> occurred.
                                                     Process dump is written to <C:\ProgramData\SAP BusinessObjects\Data Services\log\BODI_MINI20131009153124_764.DMP> and
                                                     <C:\ProgramData\SAP BusinessObjects\Data Services\log\BODI_FULL20131009153124_764.DMP>
                                                     Process dump is written to <C:\ProgramData\SAP BusinessObjects\Data Services\log\BODI_MINI20131009153124_764.DMP> and
                                                     <C:\ProgramData\SAP BusinessObjects\Data Services\log\BODI_FULL20131009153124_764.DMP>
                                                     Call stack:
                                                     0x000000008077FB22, OptionList::isSet()+00>.
(14.1) 10-09-13 15:31:25 (E) (6132:5420) RUN-050316: |Session TEST_IC
                                                     System Exception <ACCESS_VIOLATION> occurred. Process dump is written to <C:\ProgramData\SAP BusinessObjects\Data
                                                     Services\log\BODI_MINI20131009153124_764.DMP> and <C:\ProgramData\SAP BusinessObjects\Data
                                                     Services\log\BODI_FULL20131009153124_764.DMP>
                                                     Process dump is written to <C:\ProgramData\SAP BusinessObjects\Data Services\log\BODI_MINI20131009153124_764.DMP> and
                                                     <C:\ProgramData\SAP BusinessObjects\Data Services\log\BODI_FULL20131009153124_764.DMP>
                                                     Call stack:
                                                     0x000000008077FB22, OptionList::isSet()+00


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Environment

  • SAP Data Services 4.1 SP2 (14.1.2.378)
  • IPS  4.0 SP06 Patch 06
  • Windows Server 2008

Product

SAP Data Services 4.1 ; SAP Intercompany 10.0

Keywords

ACCESS VIOLATION, FIM, upgrage, DS, 4.0, 4.1 , KBA , EIM-DS-EXE , Data Services Job Execution , Bug Filed

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