1932081 - From field and custom attributes are not populated on the initial launch of UWL | SAP Knowledge Base Article

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1932081 - From field and custom attributes are not populated on the initial launch of UWL

Symptom

When accessing the UWL for the first time, the name of the requestor in the "From" column is not populated immediately for some items.

Only after select a work item using the hyperlink in the "Subject" column, the "From" filed value appears and get populated as expected.

Also when you click "Refresh" in inbox the "From" file value is populated afterwards (see below sample screen shot). Per the default behavior of UWL, the "From" column gets filled up when work item loaded or after UWL application is refreshed.

 UWL SSS.jpg


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Environment

  • Enterprise Portal 7.02 and releases onwards
  • Universal Work List 7.02 and releases onwards

Product

SAP NetWeaver 7.3 ; SAP NetWeaver 7.4 ; SAP NetWeaver 7.5 ; SAP NetWeaver Composition Environment 7.1 ; SAP NetWeaver Composition Environment 7.2 ; SAP enhancement package 1 for SAP NetWeaver 7.3 ; SAP enhancement package 1 for SAP NetWeaver Composition Environment 7.1 ; SAP enhancement package 2 for SAP NetWeaver 7.0 ; SAP enhancement package 3 for SAP NetWeaver 7.0

Keywords

UWL, Universal Work List, inbox, From, From field, From attribute, custom attribute, primary pull, secondary pull, WebFlowConnector, connector, UWL cache, UWL refresh, UWL inbox refresh, From column, From column is not populated, From field is not displayed, work item , KBA , cache , EP-BC-UWL , Universal Worklist , Problem

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