SAP Knowledge Base Article - Preview

1931959 - "User restore or User preserve failed" error in Web Services after system copy

Symptom

After system copy, error occurs during web service processing. At web service provider side, the following error can be found in SRT_UTIL error log:

<EXCEPTION_INFO>
  <TYPE>CX_USERINFO_DATA_BINDING</TYPE>
  <ERROR_TEXT>Other error (-> evaluate trace)</ERROR_TEXT>

  <E_TEXT>SRT: User restore or User preserve failed</E_TEXT>
  <E_ID>1300</E_ID>
<EXCEPTION_INFO>


Read more...

Environment

SAP NetWeaver release independent

Product

SAP NetWeaver all versions

Keywords

web service, system copy, srt_util, secstore, SOAP:1300 SRT: User restore or User preserve failed , KBA , BC-ESI-WS-ABA , Web Service and SOAP - ABAP , BC-SEC , Security , Problem

About this page

This is a preview of a SAP Knowledge Base Article. Click more to access the full version on SAP ONE Support launchpad (Login required).

Search for additional results

Visit SAP Support Portal's SAP Notes and KBA Search.