After system copy, error occurs during web service processing. At web service provider side, the following error can be found in SRT_UTIL error log:
<ERROR_TEXT>Other error (-> evaluate trace)</ERROR_TEXT>
<E_TEXT>SRT: User restore or User preserve failed</E_TEXT>
SAP NetWeaver release independent
web service, system copy, srt_util, secstore, SOAP:1300 SRT: User restore or User preserve failed , KBA , BC-ESI-WS-ABA , Web Service and SOAP - ABAP , BC-SEC , Security , Problem
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