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1928596 - How to remove a defunct backup server process - SAP ASE

Symptom

  • ASE Backup Server fails to start up with the following error:

 Backup Server: 1.70.1.1: Configuring the maximum shared memory usage to 48 MB.
 Backup Server: 1.69.1.2: Configuring the number of service threads to 48.
 Backup Server: 1.70.1.3: Configuring the shared memory per stripe to 1048576 bytes.
 Open Server Error: 16240.10.0: Net-Library routine sybnet_listen() failed in srv__start_net
 Network error: status = 23 - Net-Lib protocol driver call to register a listener failed.
 Open Server Fatal Error: 16029.20.0: Failed to start any network listeners

  • Msg 304702, Level 2, State 1:

Backup Server: 3.47.2.1: The Backup Server is undergoing shutdown. Your session will terminate immediately. Please reattempt connection later.

  • Msg 8009, Level 16, State 1:

Unable to dump the transaction log for the database 'SID' in the instance 'SID'.
Backup of database 'SID' was not successful.

  • disclaimer: "Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental."

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Environment

  • SAP Adaptive Server Enterprise (ASE)
  • Backup Server (BS)

Product

SAP Adaptive Server Enterprise all versions

Keywords

ghost, phantom, showserver, sybmultbuf, sysprocesses, dump, kill , KBA , backupserver , disfunctional , BC-SYB-ASE , Sybase ASE Database Platform (non Business Suite) , BC-DB-SYB , SAP Business Suite on Sybase ASE Database Platform , How To

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