1926540 - Wrong timestamp calculation on service request dates | SAP Knowledge Base Article

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1926540 - Wrong timestamp calculation on service request dates

Symptom

The timestamp of the service request creation date is wrong.


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Environment

  • SAP Customer Relationship Management 7.0 or above
  • SAP CRM Web Client User Interface (Web UI)
  • SAP Graphical User Interface (SAP GUI)

Product

SAP Customer Relationship Management 2007 ; SAP Customer Relationship Management 7.0 ; SAP enhancement package 1 for SAP CRM 7.0 ; SAP enhancement package 2 for SAP CRM 7.0

Keywords

current time, SLA, Timestamp, "Time Stamp", "Creation date" , KBA , CRM-BTX-SRQ , Service Request , CRM-BF-DAT , Date Management , Problem

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