1926332 - Infected with 11 stacktrace module canlisten_on_othereng - ASE | SAP Knowledge Base Article

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1926332 - Infected with 11 stacktrace module canlisten_on_othereng - ASE

Symptom

  • Engine not responding
  • ASE error log reports the following stacktrace:

kernel secleanup: time to live expired on engine 4
kernel Terminating the listener with protocol tcp, <host>, port 12000 because the listener execution context is located on engine 4, which is not responding.
kernel ************************************
server SQL Text: [no text]
kernel curdb = 0 tempdb = 2 pstat = 0x200 p2stat = 0x100000
kernel p3stat = 0x800 p4stat = 0x0 p5stat = 0x0 p6stat = 0x0 p7stat = 0x10000
kernel lasterror = 0 preverror = 0 transtate = 1
kernel curcmd = 0 program =
kernel extended error information: hostname: login:
kernel pc: 0x00000000804bd7c0 upyield+0xe0
kernel pc: 0x00000000812d9998 upsetaffinity+0x3b4
kernel pc: 0x00000000812fefa8 listener_checkagain+0x288
kernel pc: 0x00000000812fec90 listener+0x5d4
kernel pc: 0x00000000812d78b8 _coldstart
kernel end of stack trace, spid 15, kpid 4915238, suid 0
kernel Current process (0x490025) infected with signal 11 (SIGSEGV)
kernel Address 0x000000008076a1e0 (canlisten_on_othereng+0x2c), siginfo (code, address) = (1, 0x0000000000000024)
kernel **** Saved signal context (0x00000100109962c0): ****
kernel uc_flags: 0x2f, uc_link: 0x0
kernel uc_sigmask: 0x126000 0x0 0x0 0x0
kernel uc_stack: ss_sp: 0xffffffff7f800000, ss_size: 0x8388608, ss_flags: 0x0
kernel General Registers (uc_mcontext.gregs):
kernel PC : 000000008076a1e0 (canlisten_on_othereng+0x2c)
kernel Next PC : 000000008076a1e4 (canlisten_on_othereng+0x30)
kernel CCR : 0000000000000044 Y : 0000000000000000
kernel ASI : 0000000000000082 FPRS : 0000000000000004
kernel g0 : 0000000000000000 g1 : 00000000803b5a80 g2 : 0000000000000012
kernel g3 : 0000000000000090 g4 : 0000010000000000 g5 : 0000000000120000
kernel g6 : 0000000000000000 g7 : ffffffff7cc00240
kernel o0 : 0000000000000000 o1 : 0000000000010000 o2 : 0000010000000000
kernel o3 : 00000000829d0860 o4 : 0000000000490025 o5 : 0000000000000013
kernel o6 : 0000010010995ea1 o7 : 000000008076a1cc
kernel Windowed Registers (from stack frame 00000100109966a0):
kernel l0 : 00000100031b60c0 l1 : 00000100032b6a08 l2 : fffffffffffffff8
kernel l3 : 0000000000000000 l4 : 000001000001f900 l5 : 000001000001f900
kernel l6 : 0000000000002200 l7 : 000001001dcdc208
kernel i0 : 0000010000295258 i1 : 000001001dcdc130 i2 : 000001001dcdc218
kernel i3 : fffffffffffffff8 i4 : 00000100033af1f0 i5 : 0000000000000000
kernel i6 : 0000010010995f51 i7 : 000000008076b0f4
kernel previous stack frame : 0000010010996750
kernel **** end of signal context ****
kernel ************************************
server SQL Text: [no text]
kernel curdb = 1 tempdb = 2 pstat = 0x200 p2stat = 0x100000
kernel p3stat = 0x800 p4stat = 0x0 p5stat = 0x0 p6stat = 0x0 p7stat = 0x10000
kernel lasterror = 0 preverror = 0 transtate = 1
kernel curcmd = 0 program =
kernel extended error information: hostname: login:
kernel pc: 0x00000000812a996c pcstkwalk+0x18
kernel pc: 0x00000000812a97b4 ucstkgentrace+0x23c
kernel pc: 0x00000000812a5bac ucbacktrace+0xd0
kernel pc: 0x000000008076149c terminate_process+0x113c
kernel pc: 0x00000000812f0710 kisignal+0x438
kernel pc: 0x000000008076a1e0 canlisten_on_othereng+0x2c
kernel pc: 0x000000008076b0f4 dynl__checkhang+0x308
kernel pc: 0x000000008076a6c0 dynlistener+0x19c
kernel pc: 0x00000000812d78b8 _coldstart
kernel end of stack trace, spid 14, kpid 4784165, suid 0
kernel Cannot read, host process disconnected: FCGACTX02DR 8788 spid: 1010
kernel Cannot read, host process disconnected: FCGACTX02DR 8788 spid: 1290
kernel Cannot read, host process disconnected: FCGACTX02DR 8788 spid: 1344
kernel Cannot read, host process disconnected: V-CHEEMALAVAGUP 2016 spid: 829
kernel Cannot read, host process disconnected: v-cheemalavagup 2016 spid: 799
kernel Cannot send, host process disconnected: V-CHEEMALAVAGUP 2016 suid: 162
server Error: 1608, Severity: 18, State: 4
server A client process exited abnormally, or a network error was encountered. Unless other errors occurred, continue processing normally.
kernel extended error information: hostname: V-CHEEMALAVAGUP login: f457580
kernel Cannot read, host process disconnected: FCGADSTCTX01 7952 spid: 692
kernel Cannot read, host process disconnected: FCGADSTCTX01 7952 spid: 171
kernel Cannot read, host process disconnected: FCGADSTCTX01 7952 spid: 840
kernel Cannot read, host process disconnected: FCGADSTCTX01 7952 spid: 1568
kernel Cannot read, host process disconnected: fcgadstctx02dr 2564 spid: 1483
kernel Cannot read, host process disconnected: fcgadstctx02dr 2564 spid: 151
kernel Cannot read, host process disconnected: fcgadstctx02dr 2564 spid: 899
kernel Cannot read, host process disconnected: fcgadstctx02dr 2564 spid: 976
kernel Cannot read, host process disconnected: FCGADSTCTX01DR 11144 spid: 457
kernel Cannot read, host process disconnected: FCGADSTCTX01DR 11144 spid: 582
kernel Cannot read, host process disconnected: FCGADSTCTX01DR 11144 spid: 241
kernel Cannot read, host process disconnected: FCGADSTCTX01DR 11144 spid: 474
kernel Cannot read, host process disconnected: FCGADSTCTX01 9088 spid: 900
kernel Cannot read, host process disconnected: FCGADSTCTX01 9088 spid: 403
kernel Cannot read, host process disconnected: FCGADSTCTX01 9088 spid: 1267
kernel Cannot read, host process disconnected: FCGADSTCTX01 9088 spid: 1435
server Shutdown started by user '<user>'. SQL text: shutdown with nowait
server Shutdown with nowait detected - ASE process level execution bindings will be cleared on startup.
server ASE shutdown by request.
kernel ueshutdown: exiting


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Environment

  • SAP Adaptive Server Enterprise (ASE) 15.7
  • SAP Adaptive Server Enterprise (ASE) 16.0

Product

SAP Adaptive Server Enterprise 15.7 ; SAP Adaptive Server Enterprise 16.0

Keywords

KBA , BC-SYB-ASE , Sybase ASE Database Platform (non Business Suite) , Bug Filed

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