1923679 - Cannot login using SAP* user[video] | SAP Knowledge Base Article

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1923679 - Cannot login using SAP* user[video]

Symptom

  • You need to login to Application Server Java using emergency user to fix certain issues but are unable to login.
  • No error message is shown on the login page, instead you are redirected to login page.
  • Error in default trace(/usr/sap/<SID>/<instance>/j2ee/cluster/serverX/log) "Ticket signing certificate does not uses DSA algorithm. Remove theticket signing certificate from the TicketKeystore, create newcertificate that uses the DSA algorithm, and import it into the TicketKeystore."

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Environment

  SAP Netweaver Java 7.1 and above.

Product

SAP NetWeaver 7.3 ; SAP NetWeaver 7.4 ; SAP NetWeaver Composition Environment 7.1 ; SAP NetWeaver Composition Environment 7.2 ; SAP enhancement package 1 for SAP NetWeaver 7.3 ; SAP enhancement package 1 for SAP NetWeaver Composition Environment 7.1

Keywords

KBA , gscindia_video , BC-JAS-SEC , Security, User Management , Problem

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