1922307 - Search by 'Find Full Name' takes from 20 to 40 seconds to retrieve the result whereas the search for user name takes only a couple of seconds | SAP Knowledge Base Article

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1922307 - Search by 'Find Full Name' takes from 20 to 40 seconds to retrieve the result whereas the search for user name takes only a couple of seconds

Symptom

  • Search by 'Find Full Name' takes from 20 to 40 seconds to retrieve the result whereas the search for user name takes only a couple of seconds.
  • Search time depends on the number of users.
  • Selecting recipients from the user list when sending or scheduling the document to BI Inbox

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Environment

  • Business Intelligence Platform (BI) 4.0 Support Package (SP) 6+.
  • Business Intelligence Platform (BI) 4.1 Support Package (SP) 1+.

Product

SAP BusinessObjects Business Intelligence platform 4.0 ; SAP BusinessObjects Business Intelligence platform 4.1

Keywords

find full name search performance slow tithe send schedule BI Inbox seconds ADAPT01707176 , KBA , BI-BIP-ADM , BI Servers, security, Crystal Reports in Launchpad , Bug Filed

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