1921140 - "Please check the SAP logon information saved in the common connection" message when selecting connection or universe in Crystal Reports for Enterprise | SAP Knowledge Base Article

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1921140 - "Please check the SAP logon information saved in the common connection" message when selecting connection or universe in Crystal Reports for Enterprise

Symptom

  • Unable to Logon, Please check the SAP logon information saved in the common connection - message when selecting connection or universe in Crystal Reports for Enterprise during report design

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Environment

  • SAP BusinessObjects Business Intelligence Platform 4.0
  • SAP BusinessObjects Business Intelligence Platform 4.1
  • SAP BusinessObjects Business Intelligence Platform 4.2
  • SAP Crystal Reports for Enterprise 4.0
  • SAP Crystal Reports for Enterprise 4.1
  • SAP Crystal Reports for Enterprise 4.2

Product

SAP BusinessObjects Business Intelligence platform 4.0

Keywords

cr4e, crystal, enterprise, logon, services, etc, fail , KBA , BI-RA-CR-DSL , Crystal Reports on C++ Data Semantic Layer (ClassicUniverse) , BI-BIP-INS , Enterprise (BI platform) installation, upgrade, patching , Problem

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