1921111 - Diagnostics Agent - High CPU usage in jlaunch - Solution Manager 7.1 | SAP Knowledge Base Article

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1921111 - Diagnostics Agent - High CPU usage in jlaunch - Solution Manager 7.1

Symptom

You are facing one or more symptoms as described below

  • The Diagnostcs Agent is consuming a high CPU percentage.
  • The jlaunch process is consuming CPU.
  • The network traffic it seems to be constantly talking to all the remote Diagnostic Agents and processing quite a bit of info.
  • In the SQL trace capture, the following statement is executed in an endless loop:

SELECT
"PID","NAMESP","ATTR","VAL"
FROM
"UME_STRINGS"
WHERE
"VALH" = ?1 AND "ATTRH" = ?2 AND "NAMESPH" = ?3


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Environment

Managed System running a Diagnostics Agent

Product

SAP Solution Manager 7.1

Keywords

jlaunch high cpu usage agent smd diagnostics , KBA , SV-SMG-DIA-SRV-AGT , Agent Framework , Problem

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