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1920143 - License containing the configured (PE=UN;LT=UN) attributes could not be obtained - SAP IQ

Symptom

  • License Error and start up failure. Error is “Licenses exist for IQ, but a license containing the configured (PE=UN;LT=UN) attributes could not be obtained”
  • Unable to start a development server and Startup complaining about the license.
  • After replace the trial license to Demo evaluation license, IQ server could not start up with below error:

Failed to obtain license(s) for IQ_CORE feature from license file(s) or server(s).
Licenses exist for IQ, but a license containing the configured (PE=UN;LT=UN) attributes could not be obtained. Verify that IQ is configured to use the correct type of license, and either reconfigure; or generate and deploy the desired license from the Sybase Product Download Center.
License feature name:  IQ_CORE
License search path: /ssw/sybaseiq/15/SYSAM-2_0/licenses/DEMO_201309230949.lic: /ssw/sybaseiq/*.lic
FLEXnet Licensing error:-73,125
DBSPAWN ERROR:  -82
Unable to start specified database: autostarting database failed.
...
Error: No SYSAM License Available No SYSAM License Available
Server failed to start

  • It looks existing *.lmp file was not updated/replaced well in spite of new evaluation license.
  • Following is contents of downloaded new evaluation license. In license file, PE & LT items look fine value:

#Sybase Software Asset Management License File. EV License for Sybase IQ

   #Enterprise Edition IBM AIX 64-bit
   PACKAGE IQ_EE SYBASE COMPONENTS=IQ_CORE SUPERSEDE ISSUED=23-sep-2013 \
           SIGN2="0C6F F9E2 5228 6D9B 1D67 B558 0263 C6CC 33D4 7C7C 2372 \
           9D83 9B0A 30F6 AC0C 0CC0 BCCB 0C78 869B D1C0 C758 22CD 041B \
           FA03 D6A3 37B0 B30B 2FA9 DBB5 82B1"

   # License for DEMO
   INCREMENT IQ_EE SYBASE 2014.11150 22-nov-2013 uncounted \
           VENDOR_STRING=PE=EE;LT=EV;AP=IQ HOSTID=DEMO \
           PLATFORMS="rs6000_u ppc_u rs64_u" ISSUER="CO=Sybase, \
           Inc.;V=15.0;AS=A;" ISSUED=23-sep-2013 NOTICE="Sybase 60 Day \
           Evaluation License" SN=9310605539-8298661 TS_OK SIGN2="0271 \
           C358 A900 5093 744B C824 30A4 441D DC15 ABFA 0628 B006 AEB9 \
           C7BC BC91 1D45 AABA 586D 3D13 CB58 7DE6 EDDC C280 752A CEF7 \
           B107 6F4B 40A7 FB5E 78BB"


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Environment

SAP IQ 15.x

Product

SAP Sybase IQ 15.2 ; SAP Sybase IQ 15.4

Keywords

"No SYSAM License Available" , KBA , BC-SYB-IQ , Sybase IQ , Problem

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