1920020 - Out of Memory Error - SAP EIS | SAP Knowledge Base Article

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1920020 - Out of Memory Error - SAP EIS

Symptom

  • SAP EIS loadset failed during the optimization stage.
  • System is unresponsive or hanging after the loadset failure.
  • For versions prior to 6.10, the following error message appears in the log: Caused by: java.lang.OutOfMemoryError: Java heap space.
  • For version 6.10 and above, the EIS application log shows the application starting up with no corresponding shutdown.

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Environment

SAP Enterprise Inventory and Service Level Optimization (EIS)

Product

SAP Enterprise Inventory and Service-Level Optimization all versions

Keywords

SmartOps, OutofMemory, optimization failing, SmartOpsStarter, lead time, lead_time, RAM, failure, restart , KBA , SCM-EIS , SAP Enterprise Inventory and Service-Level Optimization , SCM-EIS-LP , Related Legacy Products (PPPO / ASF) , SCM-EIS-OPS , SAP EIS - Operations , Problem

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