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1919999 - Web Intelligence Processing Server stuck in Initializing status

Symptom

  • The Web Intelligence Processing Server (WIPS) is stuck or remains in an "Initializing" status within the Central Management Console(CMC) for an excessive period of time
  • The process WIReportServer.exe shows up in Task Manager and consumes some CPU on a regular basis
  • If the Web Intelligence Processing Server (WIPS) is issued a "stop" command it successfully stops
  • In the High level traces of the Web Intelligence Processing Server (WIPS) find the following:
    .\auditsrc.cpp:750:-: TraceLog message ######|Location Guid|Date Time|Tzone|Information| |==| | | DeviceName | ProcessID | ThreadID || |0|2|0|2|-|-|-|-|-|-||||||||||||AuditeeManager::EventCache::adoptLogFiles: adapting the log file (Drive)\Install Directory\SAP BusinessObjects\SAP BusinessObjects Enterprise XI 4.0\Auditing\audit(value).txt

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Environment

  • SAP BusinessObjects Business Intelligence Platform 4.x(BI)
  • All Supported Operating Systems

Product

SAP BusinessObjects Business Intelligence platform 4.0 ; SAP BusinessObjects Business Intelligence platform 4.1 ; SAP BusinessObjects Business Intelligence platform 4.2

Keywords


initializing status webi processing server disabled hanging slow to start wips auditing number of audit events in queue failed , KBA , BI-BIP-SRV , CMS / Auditing issues (excl. 3rd Party Authentication) , BI-RA-WBI , Web Intelligence , Problem

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