1919875 - SoapFaultCode:5 CCMS__RegisterCentralSystem failed error in RZ21 | SAP Knowledge Base Article

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1919875 - SoapFaultCode:5 CCMS__RegisterCentralSystem failed error in RZ21

Symptom

In the transaction RZ21, while creating a new remote monitoring entry to register a satellite system in to the CEN, after inserting the requested information and hitting "Save", you get the error below:

Error when sending the configuration data to the agent 
SoapFaultCode:5 CCMS__RegisterCentralSystem failed: 215: the agent is restarting now, please resend your request later

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Environment

Any SAP environment with SAP Kernel release 710 or more recent.

Product

SAP NetWeaver 7.0 ; SAP NetWeaver 7.3 ; SAP NetWeaver 7.4 ; SAP NetWeaver 7.5 ; SAP enhancement package 1 for SAP NetWeaver 7.0 ; SAP enhancement package 1 for SAP NetWeaver 7.3 ; SAP enhancement package 2 for SAP NetWeaver 7.0 ; SAP enhancement package 3 for SAP NetWeaver 7.0

Keywords

RZ21, Monitoring, Satellite, SoapFaultCode, CCMS, SAPCCM4X, Agent, CEN , KBA , BC-CCM-MON , CCMS Monitoring & Alerting , Problem

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