1918745 - Error: "Exception COMMUNICATION_FAILURE raised during RFC, call GET_MATCH_CODES" - Data Quality Management for SAP | SAP Knowledge Base Article

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1918745 - Error: "Exception COMMUNICATION_FAILURE raised during RFC, call GET_MATCH_CODES" - Data Quality Management for SAP

Symptom

  • DQM trans service issue.
  • Intermittently, RFC server communication fails/timeouts.
  • Restart of the RFC fixes the issue.
  • No errors in RFC logs or in Data Services logs.
  • RFC server appears to be running and successfully up.
  • RFC appears to be successfully connected in SMGW (Gateway > Logged on Clients).
  • Connection to RFC server appears to be timing out from the gateway side.
  • All calls to DQM for SAP RFC (XD01, BP, iDocs etc.), fail with error:  "Exception COMMUNICATION_FAILURE raised during RFC, call GET_MATCH_CODES"
  • Error when Test Connection in SM59: "Connection Error
    Error when opening an RFC Connection (CPIC-CALL: 'ThSAPOCMINIT' : cmRc=27 thRc=6
    ERROR: timeout during allocate of registered program
    LOCATION:  SAP-Gateway on host <hostname/gw>
    DETAIL: TP FLRFCSRV init/busy for more than 60 sec
    COMPONENT:  SAP-Gateway
    COUNTER: 4942
    MODULE: gwr3cpic.c
    LINE: 2048
    RETURN CODE: 677
    SUBRC: 0
    RELEASE: 720"

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Environment

Data Quality Management for SAP

Product

SAP Data Quality Management 4.0, version for SAP solutions

Keywords

DQM, RFC, CPIC CALL, timeout, COMMUNICATION_FAILURE  , KBA , EIM-DQM-SAP , Data Quality Management for SAP , Problem

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