SAP Knowledge Base Article - Preview

1918128 - How to add search criteria options in CRM UI? - Solution Manager

Symptom

  • CRM_UI search 
  • Exclude search is not possible
  • Web UI does not offer all search options allowed in prior version
  • Previous options allowed single value, greater than or equal to, less than or equal to, greater than, less than, not equal to

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Environment

SAP Solution Manager IT Service Management

Product

SAP Solution Manager 7.1

Keywords

webui, CRM UI, SV-SMG-SUP, query, ITSM, SM_CRM, SV-SMG-CM, operators, Reported by IS NOT, Solution Category IS NOT , KBA , SV-SMG-SUP , Service Desk / Incident Management , SV-SMG-CM , Change Request Management , How To

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