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1916333 - "FAIL: NIECONN_REFUSED" sapcontrol error due to agent.lock file

Symptom

You receive a connection refused error like the one below when executing a sapcontrol function.

FAIL: NIECONN_REFUSED (Connection refused), NiRawConnect failed in
plugin_fopen()

Checking in the OS level you can see that the port 5<instance number>13 is not up and the sapstartsrv streamfile /tmp/.sapstream5<instance number>13 does not exist. 

In the sapstartsrv_ccms.log file found in the /usr/sap/<SID>/<instance>/log/sapccm4x you can see the following entry as the latest one.

       INFO: Starting CCMS agent threads...
       INFO: Checking lock file ...

Also, using a UNIX debug tool (like truss, strace, pstack) and starting the sapstartsrv for this instance you see that the last entry is it trying to open the "agent.lock" file in the OS level.

       __semop(340787253, 0x0FFFFFFFFFFFAFC0, 1) = 0
       kopen("/usr/sap/<SID>/log/sapccmsr/agent.lock", O_RDONLY O_LARGEFILE)
       = 7
       kioctl(7, 22528, 0x0000000000000000, 0x0000000000000000) Err#25 ENOTTY


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Environment

  • Any SAP environment with sapstartsrv runnning and kernel 710 or above.
  • UNIX Operating System.
  • Not related to a particular DB or SAP Product.

Product

SAP NetWeaver 7.0 ; SAP NetWeaver 7.3 ; SAP NetWeaver 7.4 ; SAP NetWeaver 7.5 ; SAP enhancement package 1 for SAP NetWeaver 7.0 ; SAP enhancement package 1 for SAP NetWeaver 7.3 ; SAP enhancement package 2 for SAP NetWeaver 7.0 ; SAP enhancement package 3 for SAP NetWeaver 7.0

Keywords

NIECONN_REFUSED, Sapstartsrv, FAIL, CCMS, Hanging, Agent.lock, Agent down , KBA , BC-CST-STS , Startup Service , BC-CTS , Change and Transport System , Problem

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