SAP Knowledge Base Article - Preview

1915059 - Employees address/communication data editing issues in SAP CRM

Symptom

  • You experience issues when editing business partners in role 'employee' in CRM
  • Fields in the communication data area cannot be edited for employees in CRM
  • It is not possible to maintain communication data for BP's with role employee

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Environment

  • SAP Customer Relationship Management (CRM)

  • SAP enhancement package for SAP CRM

  • SAP enhancement package for SAP CRM, version for SAP HANA

Product

SAP Customer Relationship Management 2006s all versions ; SAP Customer Relationship Management 7.0 ; SAP Customer Relationship Management 7.0 on SAP enhancement package 1 for SAP NetWeaver 7.0 ; SAP enhancement package for SAP CRM all versions ; SAP enhancement package for SAP CRM, version for SAP HANA all versions

Keywords

employee, communication, communication field, communication data, employee role, edit communication, edit employee, greyed out field , KBA , CRM-MD-BP , Business Partners , Problem

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