1912348 - Central Management Server and File Repository Servers periodically crash, CMS trace logs report errors including "ConfChannel: failed to acquire channel key using id = -x‑" (where x is variable), and FRS core dumps evidence FRS filenames which exceed 256 characters | SAP Knowledge Base Article

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1912348 - Central Management Server and File Repository Servers periodically crash, CMS trace logs report errors including "ConfChannel: failed to acquire channel key using id = -x‑" (where x is variable), and FRS core dumps evidence FRS filenames which exceed 256 characters

Symptom

  • The Central Management Server (CMS) and File Repository Servers (FRSs) repeatedly crash and restarts
  • Messages similar to the following appear in the CMS trace logs
    • OracleDatabase.cpp:93) Oracle error found:  ErrorMessage(ORA-00001: unique constraint (BOAUD.ADS_AUDITEE_2) violated), ErrorCode(1)
    • ConfChannel: failed to acquire channel key using id = -x‑
    • note:  The first message is specific to Oracle.  For the second and third messages, values x and y are variable and are often repeated for many (potentially thousands) of objects.
  • FRS core dumps will show messages like the following, the specific point of interest being that the filename is greater than 256 characters.
    • frs://Output/a_171/143/026/1740715/fqlvi1fxgqga7fwaaedztkmbafbwjxml-Xguid[ax5alxhgnj5horvdwtgrolu]-Xguid[awneignzcmninxwo8yskd_w]-Xguid[afwdidhl8wjfofi0wn5ddwe]-Xguid[aa.baq8nq7zgjwd5xh7mxea]-Xguid[fpc4h1ihogqaivyaaedjauaaafbwjxxk]-Xguid[fpa7h1k.nggaivyaaeapwumaafbwjxxk]-guid[adc20ac5-7728-471a-8c1c-0f15499d33441].wid


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Environment

  • SAP Business Intelligence Platform 4.0
  • SAP Business Intelligence Platform 4.1
  • Unix or Linux

Product

SAP BusinessObjects Business Intelligence platform 4.0

Keywords

bi41 bi4.1 bip41 bip4.1 bi bip ADAPT01704624 ADAPT 01704624 1704624 ADAPT01704625 ADAPT01704981 ADAPT01704982 ADAPT01704983 ADAPT01704984 TE 5050157928 TE5050157928 , KBA , BI-BIP-ADM , BI Servers, security, Crystal Reports in Launchpad , BI-BIP-CRS , SAP Crystal Reports Server , Bug Filed

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