SAP Knowledge Base Article - Preview

1911429 - Error "Missing keys.ini path" or "Could not execute task" or NullPointerException when saving user password from IDM web UI

Symptom

When setting user password from IDM web UI:

  • 7.2 SP8 or higher: You get error "Could not execute task".
  • Below 7.2 SP8: You get exception:
     
    java.lang.NullPointerException: while trying to invoke the method com.sap.idm.wd.jmx.SAP_ITSAM_IDM_ExecuteResult.getResult() of an object loaded from local variable 'result'
     at com.sap.idm.wd.wf.task.TaskCompView.onActionSave
     at com.sap.idm.wd.wf.task.wdp.InternalTaskCompView.wdInvokeEventHandler
     at com.sap.tc.webdynpro.progmodel.generation.DelegatingView.invokeEventHandler
     at com.sap.tc.webdynpro.progmodel.controller.Action.fire
     at com.sap.tc.webdynpro.clientserver.phases.ProcessingEventPhase.doHandleActionEvent
    ...
     
  • You may also find following exception in AS Java default trace:
     
    java.lang.NullPointerException: while trying to invoke the method com.sap.idm.jmx.util.IniFile.getValue(java.lang.String, java.lang.String) of an object loaded from local variable 'ini'
     at com.sap.idm.jmx.util.StringUtil.encryptString
     at com.sap.idm.jmx.ic.TaskUtil.handleMxPassword
     at com.sap.idm.jmx.ic.TaskUtil.executeTask
    ...
     
  • You get error "Missing keys.ini path".

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Environment

  • SAP Netweaver Identity Management 7.2
  • SAP Identity Management 8.0

Product

SAP Identity Management 8.0 ; SAP NetWeaver Identity Management 7.2

Keywords

reset password, create user, modify user, ABAP, ADS, provisioning. , KBA , BC-IAM-IDM , Identity Management , Problem

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