1911219 - Connection test for SAP-OSS, SAP-OSS-LIST-O01 or SM_SP_<custno> fails with 'Name or password is incorrect. Please re-enter' | SAP Knowledge Base Article

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1911219 - Connection test for SAP-OSS, SAP-OSS-LIST-O01 or SM_SP_<custno> fails with 'Name or password is incorrect. Please re-enter'

Symptom

  • SAP-OSS and SAP-OSS-LIST-O01 and / or SM_SP_<custno> connection test fails with an error: Name or Password is incorrect. Please re-enter 
  • RFC not accepting S-User's password, after changing the password
  • S-User ID is locked in OSS backend system after a few failed attempts 

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Environment

  • SAP Solution Manager 7.1
  • SAP Solution Manager 7.2

Product

SAP Solution Manager 7.1 ; SAP Solution Manager 7.2

Keywords

RFC password error, S-user locked, RFC SAP-OOS , KBA , oss , SV-SMG-SVC , Administration of Service Connections with Solution Manager , XX-SER-SAPSMP-USR , SAP Support Portal - User Administration , Problem

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