1911047 - ChaRM: Missing Actions - Recheck action does not resolve | SAP Knowledge Base Article

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1911047 - ChaRM: Missing Actions - Recheck action does not resolve

Symptom

  • Running CRM_SOCM_SERVICE_REPORT cannot change status due to “Document <number> refused for technical reasons: ERROR_FREE”, message no SOCM_ACTION_LOG203
  • Only "Recheck: and "Cancel" actions available but no error message displayed in the message area (all other actions are hidden):
    image003.png

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Environment

  • SAP Solution Manager 7.0
  • SAP Solution Manager 7.1

Product

SAP Solution Manager 7.0 ; SAP Solution Manager 7.1

Keywords

Recheck, solman, solution manager, charm, change request management, action, recheck , KBA , SV-SMG-CM , Change Request Management , Problem

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