SAP Knowledge Base Article - Preview

1910099 - CUP request to unlock a userid does not override the validity date.

Symptom

When creating an Unlock CUP request, the validity dates (Valid Start Date and Valid To) are available and are automatically populated. However, when the request is submitted and approved, if the user has Validity dates populated in the backend already, the CUP request does not overwrite the existing backend validity dates.


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Environment

SAP GRC Access Control 5.3

  • Compliant User Provisioning

Product

SAP GRC Access Control 5.3

Keywords

configuration, change user, chance_user, unlock_user , KBA , troubleshooting , provision , provisioning , GRC-SAC-ARQ , Access Request , Problem

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