1909660 - How to handle HANA Alert 4: ‘Restarted services’ | SAP Knowledge Base Article

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1909660 - How to handle HANA Alert 4: ‘Restarted services’

Symptom

When checking the Alerts tab in HANA there is an alert called “servicename on host Host name port xxxxx has been restarted at xxxx-xx-xx xx:xx:xx.xxx000000”.

  • From HANA Studio you would find the alert by going to Administration Console -> Alerts -> Show: all alerts.
     
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  • For Solution Manager, you would find the alert using transaction DBACOCKPIT -> choose HANA system -> expand Current Status -> Alerts.
    To check the exact time go to Administration Console -> Alerts -> double click on the alerts:
     
    2.jpg

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Environment

SAP HANA DATABASE 1.0

Product

SAP HANA, platform edition all versions

Keywords

Operations Recommendation; stopped service; killed service; daemon trace; service restart; crash; , KBA , HAN-DB-MON , SAP HANA Monitoring , SV-PERF , Performance Messages , Problem

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