SAP Knowledge Base Article - Preview

1902458 - Random calls get disconnected - SIP Bridge crashes when in the re-INVITE T38 a (fax) media attribute was received.

Symptom

  • Random calls get disconnected.
  • Suddenly there is one way audio in the middle of the call.

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Environment

SAP Contact Center

Product

SAP Customer Relationship Management 2005

Keywords

Business Communication Management, Session Initiation Protocol, codec , KBA , CRM-CCI , Contact Center Infrastructure , Problem

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