1902033 - How to handle HANA Alert 3: ‘Inactive Services’ | SAP Knowledge Base Article

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1902033 - How to handle HANA Alert 3: ‘Inactive Services’


When checking the Alerts tab in HANA there is an alert called 'Unexpected state STOPPING found when starting StatisticsServer'. The alert identifies inactive services.

  • In HANA Studio, you would find this alert by going to Administration Console -> Alerts -> Show: all alerts


  • In Solution Manager you would find this alert using transaction DBACOCKPIT -> choose HANA System -> Expand Current Status -> Alerts

 To check the alert details and the exact time when this error has occurred, please go to HANA Studio -> Administration Console -> Alerts -> double click on the alerts:




SAP HANA Database


SAP HANA, platform edition all versions


Inactive, kill services, restarted, Operations Recommendation, #OpsRec-HANA; , KBA , HAN-DB-MON , SAP HANA Monitoring , Problem

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