SAP Knowledge Base Article - Preview

1901665 - Outbound Enabler(RSOE) connection issue - Error HTTP 500 for https status URL from Relay Server - SUP/SMP

Symptom

HTTPS status URL from Relay Server throws a HTTP 500 error instead a HTTP 403 (Access forbidden).
Status URL example for Relay Server 12.x, 16.0.x: https://<Your RS gateway>/ias_relay_server/client/rs_client.dll/<Your SUP farm>/
The Outbound Enabler(RSOE) can be started and retrieves the Relay Server list but throws an "Error when writing the packet, Error code: 24, Systemcode: 4127, doHTTPRequest: sending request failed"  


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Environment

  • Win2008R2
  • Sybase Unwired PLatform (SUP) 2.2.x
  • SAP Mobile Platform (SMP) 2.3.x
  • RelayServer 12.0.x, 16.0.x
  • HTTPS RSOE configuration for mutual ssl authentication

Product

SAP Mobile Platform 2.3 ; Sybase Unwired Platform 2.1 ; Sybase Unwired Platform 2.2

Keywords

RelayServer SSL mutual certificate CA rsoe https , KBA , outboundenabler , cert , rs , 500 , relay , MOB-SUP-SCC , Sybase Control Center Administration , Problem

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