1901089 - An error occurred when BI4.0 installer try to connect to Sybase ASE database | SAP Knowledge Base Article

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1901089 - An error occurred when BI4.0 installer try to connect to Sybase ASE database

Symptom

  • Error occurred when installer connect to Sybase ASE database
  • Error:
    Database access error. Reason loading shared object failed. First tried to load library libsybc64 and failed because of error:[The specified network name is no longer available.]. Second tried to load library libsybcs64.dll and failed because of
    error:[The specified network name is no longer available.]. Cannot verify DB login information.[INS00104] Would you like to correct them?
  • Able to connect to Sybase ASE through isql tools

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Environment

  • SAP BusinessObjects Business Intelligence Platform 4.0
  • SAP Sybase Adaptive Server Enterprise (ASE)

Product

SAP Adaptive Server Enterprise 15.7 ; SAP BusinessObjects Business Intelligence platform 4.0

Keywords

Sybase CMS, install , KBA , BI-BIP-DEP , SBOP Web Application Deployment, Wdeploy , Problem

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