SAP Knowledge Base Article - Preview

1898873 - EPM Add-in: The underlying connection was closed. Could not establish trust relationship for the SSL/TLS secure channel

Symptom

When creating a connection in the SAP EPM Add-in using a HTTPS connection, the following error is displayed:

EPM – General error

Error while communicating with the server.

Framework message:

The underlying connection was closed. Could not establish trust relationship for the SSL/TLS secure channel.

These errors may also appear in the log file:

  • ERROR|FireflyConnection|?.?||||||VSTA_Main|The underlying connection was closed: Could not establish trust relationship for the SSL/TLS secure channel.
  • ERROR|Connection|FPMXLClient.Connection.ConnectionManager.CreateConnection||||||VSTA_Main|The underlying connection was closed: Could not establish trust relationship for the SSL/TLS secure channel.

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Environment

  • SAP EPM Add-in for Microsoft Office

Product

SAP Business Planning and Consolidation 10.0, version for Microsoft

Keywords

FQDN, name of the certificate , KBA , EPM-XLS , EPM Excel Client , EPM-BPC-NW , NetWeaver Version , EPM-BPC-MS , Microsoft Version , Problem

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