SAP Knowledge Base Article - Preview

1898791 - UNIX installation fails with error: The product key is not valid INS00140 when environment variables not set - BI 4.0

Symptom

  • SAP BI 4.0 installation on a (RedHat/SUSE/Solaris) server constantly fails with an error after typing a valid license key
  • Error: The product key is not valid. INS00140
  • Tried using temporary license key as well as multiple valid license keys, but the same error persists
  • Ensured that the installer meets all prerequisites (mandatory and optional)
  • Ensured that install user has full permissions on the installation folder
  • Checked causes from all existing kbases on this error and applied relevant resolutions, but still issue persists
  • No logs are created as the install was in progress

 


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Environment

SAP BusinessObjects BI Platform 4.0 All versions
Any UNIX or Linux Operating system

Product

SAP BusinessObjects Business Intelligence platform 4.0 ; SAP BusinessObjects Business Intelligence platform 4.0, feature pack 3 ; SAP BusinessObjects Business Intelligence platform 4.1

Keywords

BI4 4.0 4.1 40 41 4x license keycode failure INS00140 keys , KBA , BI-BIP-DEP , SBOP Web Application Deployment, Wdeploy , BI-BIP-INS , Enterprise (BI platform) installation, upgrade, patching , Problem

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