SAP Knowledge Base Article - Preview

1898533 - Excel slow performance when loading EPM Add-In

Symptom

  • When launching Excel, the loading of EPM Add-in process takes more than 3 minutes without any errors
  • Slow performance is observed for basic tasks in BPC EPM Add-In in Excel, such as opening/saving BPC EPM Add-in reports or opening a (non BPC) MS Office document in the Excel Client. 
  • This occurs only some specific users

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Environment

  • SAP Business Planning and Consolidation for the Microsoft platform version 7.5.x onwards including Support Packages (EPM BPC-MS)
  • SAP Business Planning and Consolidation for the Microsoft platform version 10.x onwards including Support Packages (EPM BPC-MS)
  • EPM Excel Add-in version 10 onwards including Support Packages (EPM Add-In)

Product

SAP Business Planning and Consolidation, version for the Microsoft platform all versions

Keywords

performance Excel Client, EPM Add-in, verisign.com website, SSL certificates, revocation, slow, timeout , KBA , EPM-BPC-MS , Microsoft Version , Problem

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