1898352 - How to enable the personalize (wrench/settings) option in CRM UI screen - Solution Manager | SAP Knowledge Base Article

SAP Knowledge Base Article - Preview

1898352 - How to enable the personalize (wrench/settings) option in CRM UI screen - Solution Manager

Symptom

  • Want to customize field layout on search screen
  • Missing the wrench icon that allows personalization
  • Missing the Settings icon to customize the CRM UI screen

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Environment

SAP Solution Manager IT Service Management

Keywords

customize window, ChaRM, Change Management, Web UI, Enable configuration mode, spanner, Show Configurable Areas, Configure Page , KBA , SV-SMG-CM , Change Request Management , SV-SMG-SUP , Service Desk / Incident Management , Problem

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