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1893574 - "FindPhysicalFont Font not Found" output in Web Intelligence Processing Server log

Symptom

In Web Intelligence Processing Server logs error "ERROR:repeng:REFontManager::FindPhysicalFont  Font not Found" outputted as below

kresovlefontname.cpp:225:virtual bool REFontManager::FindPhysicalFont(const bo_wstring&, bo_wstring&): TraceLog message 1566855
|3ee638ca-e47b-094b-b379-3e4fa4f00435|2013 07 25 03:05:35:793|-0500|Error|Error|>>|E| |webiserver_BI40RH6.WebIntelligenceProcessingServer| 8452|47483446806272|| |1|429|1|19|Webi SDK.CorbaServerImpl.doProcess()|BI40RH6:8422:222394.1017035:1|Webi SDK.CorbaServerImpl.doProcess()|BI40RH6:8422:222394.1017035:1|webiserver_BI40RH6.WebIntelligenceProcessingServer.getPages|localhos t:8452:-1711618304.61831:1|CmwuqByyfUh9vJaMiRxnHnQ6fa41|||||||||||**ERROR:repeng:REFontManager::FindPhysicalFont  Font not Found(arial.ttf;Arial.ttf) in Path :<BI Installation Home>/sap_bobj/enterprise_xi40/linux_x86/crpe/fonts/<BI Installation Home>/sap_bobj/enterprise_xi40/linux_x64 /crpe/fonts/:/usr/lib/X11/fonts/TTF/:/usr/share/fonts/ja/TrueType/:/usr/share/fonts/ko/TrueType/:/usr/share/fonts/zh_CN/TrueType/: /usr/share/fonts/zh_TW/TrueType/:/build/home/boeuser/BI4/sap_bobj/enterprise_xi40/linux_x64//fonts/ttf/ [kresovlefontname.cpp;225]�

kresovlefontname.cpp:225:virtual bool REFontManager::FindPhysicalFont(const bo_wstring&, bo_wstring&): TraceLog message 1566876
|cb5df868-2190-1195-4ad4-6b2f5fdc22f5|2013 07 25 03:05:35:796|-0500|Error|Error|>>|E| |webiserver_BI40RH6.WebIntelligenceProcessingServer| 8452|47483446806272|| |1|441|1|19|Webi SDK.CorbaServerImpl.doProcess()|BI40RH6:8422:222394.1017035:1|Webi SDK.CorbaServerImpl.doProcess()|BI40RH6:8422:222394.1017035:1|webiserver_BI40RH6.WebIntelligenceProcessingServer.getPages|localhos t:8452:-1711618304.61831:1|CmwuqByyfUh9vJaMiRxnHnQ6fa41|||||||||||**ERROR:repeng:REFontManager::FindPhysicalFont  Font not Found(msgothic.ttc,1;ARIALUNI.TTF;kochi-gothic-subst.ttf) in Path :<BI Installation Home>/sap_bobj/enterprise_xi40/linux_x86/crpe/fonts/:<BI Installation Home>/sap_bobj/enterprise_xi40/linux_x64 /crpe/fonts/:/usr/lib/X11/fonts/TTF/:/usr/share/fonts/ja/TrueType/:/usr/share/fonts/ko/TrueType/:/usr/share/fonts/zh_CN/TrueType/: /usr/share/fonts/zh_TW/TrueType/:/build/home/boeuser/BI4/sap_bobj/enterprise_xi40/linux_x64//fonts/ttf/ [kresovlefontname.cpp;225]�


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Environment

  • Business Intelligence Platform (BIP) 4.0 SP04
  • Redhat 6.4
  • Web Intelligence (WebI)

Product

SAP BusinessObjects Enterprise XI 3.1

Keywords

font, fonts, ttf, ttc, arial, arialuni, BOJapan, gothic, msgothic, kochi-gothic-subst, FontManager, crpe, linux_x64, linux_x86, zh_CN, zh_TW, TrueType, True Type , KBA , BI-BIP-ADM , BI Servers, security, Crystal Reports in Launchpad , Problem

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