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1892983 - Web Intelligence scheduled jobs fail with error FWM 01014 or other errors

Symptom

  • Scheduled Web Intelligence documents fail with the following error message:
     Error: “FatalException occured. The cause was:
     com.crystaldecisions.enterprise.ocaframework.OCAFrameworkException$AllServicesDown: Unable to find servers in CMS
     HOSTNAME:6400 and cluster @hostname with kind webiserver and service null. All such servers could be down or disabled by the administrator. (FWM 01014)”

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Environment

  • Multi-homed environment

Product

SAP BusinessObjects Business Intelligence platform 4.0 ; SAP BusinessObjects Business Intelligence platform 4.1 ; SAP BusinessObjects Enterprise XI 3.1

Keywords

FWM01014 , FWM 01014, webi, web intelligence, scheduling, scheduled, fail, intermittent , KBA , BI-RA-WBI , Web Intelligence , Problem

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