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1892834 - XCOMMS.exe crashes when Afaria Managed Authentication is used in a complex Active Directory environment

Symptom

  • XCOMMS.exe (the Afaria server) crashes sporadically, especially during Android enrollments.
  • The following error is seen in the Event Log:
    Below error in event log:
    Faulting application name: XComms.exe, version: 7.0.6232.0, time stamp: 0x517838d8
    Faulting module name: adsldpc.dll, version: 6.1.7600.16385, time stamp: 0x4a5bd97a
    Exception code: 0xc00000fd
    Fault offset: 0x00002c39
    Faulting process id: 0xdc0
    Faulting application start time: 0x01ce75dde6df6da6
    Faulting application path: E:\Program Files\Afaria\bin\XComms.exe
    Faulting module path: C:\Windows\system32\adsldpc.dll
    Report Id: 796cfe94-e215-11e2-9717-0050569a0558

    XRS4940: Service: An unexpected error has occurred in the following Afaria component: XComms.exe.
    The service is stopping.  EXPLANATION: A fatal error occurred that could not be handled. All
    communications are disabled.  ACTIONS: Close all other Afaria applications, then attempt to start
    the Afaria service again. If this error persists, try shutting down the machine before restarting
    the service. If this error still persists, contact your support representative.

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Environment

  • SAP Afaria 7.0 Service Pack 3
  • Afaria Managed Authentication
  • Complex Active Directory environment (many levels of nested groups)

Product

SAP Afaria 7.0

Keywords

AD, ADS, XSDiagnosticTests.exe, 11795456, SP3, Active Directory , KBA , MOB-AFA , Afaria , Bug Filed

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