SAP Knowledge Base Article - Preview

1889774 - "EAS required fields incomplete. EAS not installed" on Android device during SAP Afaria enrollment


During enrollment of an Android device, the error message "EAS required fields incomplete. EAS not installed" displays on the session log.




  • SAP Afaria 7.0
  • SAP Mobile Secure Cloud


SAP Afaria 7.0 ; SAP Afaria, cloud edition 1.0 ; SAP Afaria, cloud edition 1.5 ; SAP HANA Cloud Platform, mobile service for app and device management 1607 ; SAP Mobile Secure 1.0, partner edition ; SAP Mobile Secure 2.0


Samsung, channel, active, sync, email, enroll , KBA , MOB-AFA , Afaria , MOB-SEC , Mobile Secure Portfolio (Cloud) incl Afaria Cloud Edition , Problem

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