During system upgrades or installations, the respective responsible tool fails while trying to start the ASCS / SCS instance.
You run command “sapcontrol -nr <instance number> -function GetProcessList” and it shows both Enqueue and Message Server services stopped:
msg_server, MessageServer, GRAY, Stopped, , , <process_ID>
enserver, EnqueueServer, GRAY, Stopped, , , <process_ID>
The upgrade / installation process cannot continue.
- SAP Systems based on SAP NetWeaver;
- Database Independent;
- This issue is usually observed in AIX operating systems.
SCS, ASCS, fail, start, credentials, phase, sapinst, SUM, ehp, getprocesslist, gray, stopped, /proc, procfs, sapstartsrv , KBA , BC-CST-STS , Startup Service , BC-UPG , Upgrade - general , BC-INS , Inst.Tools - Use subcomponents; SAP Note 1669327 , BC-OP-AIX , IBM AIX , How To
About this pageThis is a preview of a SAP Knowledge Base Article. Click more to access the full version on SAP ONE Support launchpad (Login required).
Search for additional results
Visit SAP Support Portal's SAP Notes and KBA Search.