SAP Knowledge Base Article - Preview

1885335 - Application com.sap.portal.activitydatacollector.ICollectorHook.isActive causes UME issues

Symptom

When you access the Identity Management, you face the following error:

500 Internal Server Error

This issue happens more frequently after a system copy or after an upgrade.


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Environment

SAP NetWeaver Application Server Java

Product

SAP NetWeaver 2004 ; SAP NetWeaver 7.0 ; SAP enhancement package 1 for SAP NetWeaver 7.0 ; SAP enhancement package 2 for SAP NetWeaver 7.0 ; SAP enhancement package 3 for SAP NetWeaver 7.0

Keywords

portal, theme, import, export, system copy, restore, backup Production ABAP R/3 ERP SRM CRM ERP PPM SEM APO XI PI PORTAL Test development QA method com.sap.portal.activitydatacollector.ICollectorHook.isActive EP-PSERV , KBA , BC-JAS-SEC , Security, User Management , EP-PIN , Use sub comp. , Problem

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