1881266 - Failed to get cluster name. (clustername) Failed to decrypt object 100 using cryptographickey ID: 4. | SAP Knowledge Base Article

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1881266 - Failed to get cluster name. (clustername) Failed to decrypt object 100 using cryptographickey ID: 4.

Symptom

  • When trying to join a cluster or otherwise start a Central Management Server, the error is returned:

    err: Error:  Failed to get cluster name. (clustername)
    err: Error description: Failed to decrypt object 100 using cryptographickey ID: 4.

    Current cluster key: [[abcdefghijklmnopqrstuv]]

 


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Environment

  • SAP Business Intelligence Platform 4.0
  • SAP Business Intelligence Platform 4.1

Product

SAP BusinessObjects Business Intelligence platform 4.0

Keywords

bi4 bip4 bi bip 4 wrong incorrect clusterkey , KBA , BI-BIP-ADM , BI Servers, security, Crystal Reports in Launchpad , BI-BIP-DEP , SBOP Web Application Deployment, Wdeploy , Problem

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