1876651 - Crystal report based on Windows NT authentication fails to view or schedule from BI Platform. | SAP Knowledge Base Article

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1876651 - Crystal report based on Windows NT authentication fails to view or schedule from BI Platform.

Symptom

  • While viewing or refreshing the report from BI platform, error occurs "The viewer could not process an event. The database logon information for this report is either incomplete or incorrect. [] ---- Error code:0 [CRWEB00000119]".
  • When the report is scheduled it fails with Error "Error in File ~xxx.rpt: Unable to connect: incorrect log on parameters. Details:.....".

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Environment

  • SAP BusinessObjects Enterprise XI 3.1
  • SAP BusinessObjects Business Intelligence platform 4.x
  • SAP Crystal Servers
  • Microsoft SQL Database(Supported Versions)
  • Supported Windows Operating System.

Product

SAP BusinessObjects Business Intelligence platform 4.0 ; SAP BusinessObjects Business Intelligence platform 4.1 ; SAP BusinessObjects Business Intelligence platform 4.2 ; SAP BusinessObjects Enterprise XI 3.1 ; SAP Crystal Server 2011 ; SAP Crystal Server 2013 ; SAP Crystal Server 2016

Keywords

incorrect log on parameters, error parameters, cr2011 server, vendor code 18452, unable to connect, Win NT, Unable to connect, BI 4 CRWEB00000119 Crystal SQL server  , KBA , BI-BIP-ADM , BI Servers, security, Crystal Reports in Launchpad , BI-RA-CR , Crystal Reports designer or BusinessViews Manager , Problem

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