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1873285 - Promotion Management errors out (FWM 10002) after continuously clicking Refresh button next to "Select Dependents" several times

Symptom

Promotion Management errors out after continuously clicking Refresh button next to "Select Dependents" several times.

Sorry, Promotion management application is unable to process your request.
The error from the server is: Failed to get dependencies of the job.(PRS 00048)com.businessobjects.lcm.utilities.LCMException: com.businessobjects.framework.dependency.dm.exception.DMException$ExceptionWrapper: An exception occurred that prevents the reading or writing of an object to or from storage. (FWM 10002) at com.businessobjects.lcm.core.LCMEngine.computeDependees(LCMEngine.java:1435) at com.businessobjects.lcm.job.Job.computeDependencies(Job.java:1181) at com.businessobjects.lcm.job.Job.setPrimaryResources(Job.java:723) at com.businessobjects.lcm.job.Job.setPrimaryResources(Job.java:679) at com.businessobjects.lcm.actionHelper.DependencyActionHelper.refreshDepndencyData(DependencyActionHelper.java:956) at com.businessobjects.lcm.actionHelper.DependencyActionHelper.performAction(DependencyActionHelper.java:95) at com.businessobjects.lcm.actions.DependencyActions.execute(DependencyActions.java:49) at org.apache.struts.action.RequestProcessor.processActionPerform(RequestProcessor.java:419) at org.apache.struts.action.RequestProcessor.process(RequestProcessor.java:224) at org.apache.struts.action.ActionServlet.process(ActionServlet.java:1194) at org.apache.struts.action.ActionServlet.doPost(ActionServlet.java:432) at javax.servlet.http.HttpServlet.service(HttpServlet.java:637) at javax.servlet.http.HttpServlet.service(HttpServlet.java:717) at com.businessobjects.http.servlet.internal.ServletRegistration.service(ServletRegistration.java:110) at com.businessobjects.http.servlet.internal.ServletLastFilterChainElement.service(ServletLastFilterChainElement.java:30) at com.businessobjects.http.servlet.internal.filter.FilterChainImpl.doFilter(FilterChainImpl.java:46) at com.businessobjects.lcm.LCMCacheControleFilter.doFilter(LCMCacheControleFilter.java:27) at com.businessobjects.http.servlet.internal.FilterRegistration.doFilter(FilterRegistration.java:72) at com.businessobjects.http.servlet.internal.filter.FilterChainImpl.doFilter(FilterChainImpl.java:43) at com.businessobjects.webutil.boetrustguard.BOETrustPrepareFilter.doFilter(BOETrustPrepareFilter.java:32) at com.businessobjects.http.servlet.internal.FilterRegistration.doFilter(FilterRegistration.java:72) at com.businessobjects.http.servlet.internal.filter.FilterChainImpl.doFilter(FilterChainImpl.java:43) at com.businessobjects.swd.shared.tracelog.TraceLogScopeFilter.doFilter(TraceLogScopeFilter.java:38) at com.businessobjects.http.servlet.internal.FilterRegistration.doFilter(FilterRegistration.java:72) at com.businessobjects.http.servlet.internal.filter.FilterChainImpl.doFilter(FilterChainImpl.java:43) at com.businessobjects.sdk.actionfilter.WorkflowFilter.doFilter(WorkflowFilter.java:45) at com.businessobjects.http.servlet.internal.FilterRegistration.doFilter(FilterRegistration.java:72) at com.businessobjects.http.servlet.internal.filter.FilterChainImpl.doFilter(FilterChainImpl.java:43) at com.businessobjects.swd.appcontext.RequestInitFilter.doFilter(RequestInitFilter.java:26) at com.businessobjects.http.servlet.internal.FilterRegistration.doFilter(FilterRegistration.java:72) at com.businessobjects.http.servlet.internal.filter.FilterChainImpl.doFilter(FilterChainImpl.java:43) at com.businessobjects.http.servlet.internal.BundlePathAwareServiceHandler.serviceHelper(BundlePathAwareServiceHandler.java:235) at com.businessobjects.http.servlet.internal.BundlePathAwareServiceHandler.service(BundlePathAwareServiceHandler.java:197) at com.businessobjects.http.servlet.internal.ProxyServlet.service(ProxyServlet.java:248) at javax.servlet.http.HttpServlet.service(HttpServlet.java:717) at org.eclipse.equinox.servletbridge.BridgeServlet.service(BridgeServlet.java:220) at javax.servlet.http.HttpServlet.service(HttpServlet.java:717) at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:290) at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:206) at com.businessobjects.pinger.TimeoutManagerFilter.doFilter(TimeoutManagerFilter.java:166) at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:235) at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:206) at org.apache.catalina.core.StandardWrapperValve.invoke(StandardWrapperValve.java:233) at org.apache.catalina.core.StandardContextValve.invoke(StandardContextValve.java:191) at org.apache.catalina.core.StandardHostValve.invoke(StandardHostValve.java:127) at org.apache.catalina.valves.ErrorReportValve.invoke(ErrorReportValve.java:102) at org.apache.catalina.core.StandardEngineValve.invoke(StandardEngineValve.java:109) at org.apache.catalina.connector.CoyoteAdapter.service(CoyoteAdapter.java:293) at org.apache.coyote.http11.Http11Processor.process(Http11Processor.java:859) at org.apache.coyote.http11.Http11Protocol$Http11ConnectionHandler.process(Http11Protocol.java:602) at org.apache.tomcat.util.net.JIoEndpoint$Worker.run(JIoEndpoint.java:489) at java.lang.Thread.run(Thread.java:662) Caused by: com.businessobjects.framework.dependency.dm.exception.DMException$ExceptionWrapper: An exception occurred that prevents the reading or writing of an object to or from storage. (FWM 10002) at com.businessobjects.framework.dependency.dm.internal.OMBatchWriter.waitAllTasks(OMBatchWriter.java:121) at com.businessobjects.framework.dependency.dm.internal.OMBatchWriter.flush(OMBatchWriter.java:98) at com.businessobjects.framework.dependency.dm.internal.ResultListener.flush(ResultListener.java:234) at com.businessobjects.framework.dependency.dm.internal.DependencyFinder.findDependees(DependencyFinder.java:341) at com.businessobjects.framework.dependency.dm.internal.DependencyManager.getDependees(DependencyManager.java:274) at com.businessobjects.framework.dependency.dm.internal.DependencyManager.calculateDependencies(DependencyManager.java:144) at com.businessobjects.lcm.dependencies.DependencyManager.computeDMDependencies(DependencyManager.java:817) at com.businessobjects.lcm.dependencies.DependencyManager.calculateDependenciesUsingDM(DependencyManager.java:786) at com.businessobjects.lcm.dependencies.DependencyManager.calculateDependenciesUsingDM(DependencyManager.java:771) at com.businessobjects.lcm.dependencies.DependencyManager.computeDependees(DependencyManager.java:741) at com.businessobjects.lcm.core.LCMEngine.computeDependees(LCMEngine.java:1430) ... 51 more Caused by: com.businessobjects.sdk.biar.om.OMException$StorageException: An exception occurred that prevents the reading or writing of an object to or from storage. (FWM 10002) at com.businessobjects.sdk.biar.om.internal.db.AnnotatedObjectStore.insertAll(AnnotatedObjectStore.java:1242) at com.businessobjects.sdk.biar.om.internal.db.AnnotatedObjectStore.insertAll(AnnotatedObjectStore.java:668) at com.businessobjects.sdk.biar.om.internal.ObjectManager.insertAll(ObjectManager.java:418) at com.businessobjects.framework.dependency.dm.internal.OMBatchWriter$OMInsertTask.run(OMBatchWriter.java:154) at java.util.concurrent.ThreadPoolExecutor$Worker.runTask(ThreadPoolExecutor.java:886) at java.util.concurrent.ThreadPoolExecutor$Worker.run(ThreadPoolExecutor.java:908) ... 1 more Caused by: java.sql.BatchUpdateException: The statement was aborted because it would have caused a duplicate key value in a unique or primary key constraint or unique index identified by 'SQL130613102920730' defined on 'INFOOBJECTS'. at org.apache.derby.impl.jdbc.EmbedStatement.executeBatch(Unknown Source) at com.businessobjects.sdk.biar.om.internal.db.AnnotatedObjectStore.insertAll(AnnotatedObjectStore.java:1232) ... 6 more com.businessobjects.lcm.utilities.LCMException: com.businessobjects.framework.dependency.dm.exception.DMException$ExceptionWrapper: An exception occurred that prevents the reading or writing of an object to or from storage. (FWM 10002)


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Environment

SAP BusinessObjects Business Intelligence (BI) platform 4.0

 

Product

SAP BusinessObjects Business Intelligence platform 4.0

Keywords

ADAPT01696535, LCM, migration, repeatedly, click, error, java, red, 4.0, 4.1 , KBA , BI-BIP-UMT , Upgrade management tool , Bug Filed

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