1870702 - Diagnostics Agent connection is rejected by the Solution Manager with message Registration REJECTED - SAP Solution Manager 7.1 and 7.2 | SAP Knowledge Base Article

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1870702 - Diagnostics Agent connection is rejected by the Solution Manager with message Registration REJECTED - SAP Solution Manager 7.1 and 7.2

Symptom

The Diagnostics Agent does not appear in the Agent Administration after trying to connect it to the Solution Manager System with the help of the smdsetupscript.

The smdagent_trace.trc log shows the error:

#1.5#00215A9B0C0300010002D83A0000039C00053B55DE6BA0D3#1472614873407#SMDloggerSystem##SMDloggerSystem#######Thread[Connector,5,main]##0#0#Error##Java###java.rmi.RemoteException - error counter: 6214
[EXCEPTION]
{0}#1#java.rmi.RemoteException: Agent Registration failed: [SMDManager.registerPendingAgent] Receive registration for an already existing entry. Registration REJECTED

Existing entry :
AgentHandleEntry: com.sap.smd.SMDManager$AgentHandleEntry@6a9fa083
JNDI key : <host1>_<Agent_SID>_<Agent_Instance>@<Timeframe>
ID : <host1>_<Agent_SID>_<Agent_Instance>
CanonicalHostName: <host1>
HostName : <host1>
Address : <IP_Address1>
AgentHandleWrap : com.sap.smd.local.AgentHandleWrapper@15e32f25

Incoming entry:
AgentHandleEntry: com.sap.smd.SMDManager$AgentHandleEntry@6f8d02bd
JNDI key : null
Server Name : <host1>
ID : <FQDN_host2>_<Agent_SID>_<Agent_Instance2>
CanonicalHostName: <FQDN_host2>
HostName : <FQDN_host2> or <host_2>
Address : <IP_Address2>
AgentHandleWrap : com.sap.smd.local.AgentHandleWrapper@575a589a"

 


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Environment

  • Solution Manager 7.10
  • Solution Manager 7.20
  • Diagnostics Agent

Product

SAP Solution Manager 7.1

Keywords

Diagnostics Agent connection rejected, Registration REJECTED, Agent missing from Agent Administration, Agent missing from Managed System Configuration, Agent not connecting to Solution Manager, Receive registration for an already existing entry. Registration REJECTED, Receive registration for an already existing entry, java.rmi.RemoteException: Agent Registration failed, cannot connect Agent to Solution Manager, Diagnostics Agent connection is rejected by the Solution Manager , KBA , SV-SMG-DIA-SRV-AGT , Agent Framework , Problem

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