1865652 - Export Import KM resource using KM transport fails with error Internal error occured.For more information, see error ID <Error ID> in the trace file | SAP Knowledge Base Article

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1865652 - Export Import KM resource using KM transport fails with error Internal error occured.For more information, see error ID <Error ID> in the trace file

Symptom

  • Exporting/ Importing a KM resource package using the KM transport feature fails with the following error message:   

          "Internal error occured. For more information, see error ID <Error ID> in the trace file"

  • Corresponding to the error ID, in the trace file the following error can be found:

    com.sap.netweaver.kmc.expimp.TransportException: Cannot change state from "Pending" to "Processing"

  • The transport package is not visible under 'Pending', 'Running' or 'Archived' exports/ imports

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Environment

  • SAP NetWeaver Enterprise Portal Release Independent
  • KMC Content Management

Product

SAP NetWeaver 2004 ; SAP NetWeaver 7.0 ; SAP NetWeaver 7.3 ; SAP NetWeaver 7.4 ; SAP NetWeaver 7.5 ; SAP enhancement package 1 for SAP NetWeaver 7.0 ; SAP enhancement package 1 for SAP NetWeaver 7.3 ; SAP enhancement package 2 for SAP NetWeaver 7.0 ; SAP enhancement package 3 for SAP NetWeaver 7.0

Keywords

CM,change,settings,EP,Enterprise Portal,content admin,folder,file , KBA , EP-KM-CM-TRA , Import and export functionality for KMC-content , EP-KM-CM , KM Content Management , Problem

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