1864906 - Mobile app dashboard viewing in SSL mode gives error "Could not receive information from the server:the JSON response contained an error." | SAP Knowledge Base Article

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1864906 - Mobile app dashboard viewing in SSL mode gives error "Could not receive information from the server:the JSON response contained an error."

Symptom

  • error "Could not receive information from the server:the JSON response contained an error." when viewing dashboard in HTTPS mode
  • No error when using HTTP mode and viewing the same dashboard
  • webintelligence running fine in the mobile fine with both HTTP and HTTPS modes
  • No problems on BILaunchpad with both HTTP and HTTPS modes

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Environment

  • Windows 2008 R2
  • SAP BI Platform 4.0 SP05 ,4.1
  • Dashboard Design SP05, 4.1
  • SAP Business Objects Mobile App ios version
  • SAP BI 4.0 server  in DMZ

Product

SAP BusinessObjects Business Intelligence platform 4.0

Keywords

KBA , BI-BIP-MOB , Obsolete;use:MOB-APP-BI-BB Blackberry,MOB-APP-BI-SRV server , Problem

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