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1864262 - How to resolve SySAM license configuration error ? - ASE

Symptom

  • Adaptive Server Enterprise (ASE) fails to check out a license with the following error:

kernel SySAM: Using licenses from:
   /SYBASE_PATH/SYSAM-2_0/licenses/My_License.lic:/SYBASE_PATH/SYSAM-2_0/licenses/SYBASE_ASE_DE.lic:/SYBASE_PATH/SYSAM-2_0/licenses/SYBASE_ASE_XE.lic
kernel SySAM: Checked out graced license for 1 ASE_CORE (2013.1108) will expire Sat 04 Apr 2015 04:33:26 PM CEST.
kernel SySAM: Failed to obtain license(s) for ASE_CORE feature from license file(s) or server(s).
kernel SySAM: Licenses exist for ASE, but a license containing the configured (PE=XX;LT=YY) attributes could not be obtained. Verify that ASE is configured

to use the correct type of license, and either reconfigure; or generate and deploy the desired license from the Sybase Product Download Center.
kernel SySAM: License feature name: ASE_CORE
kernel SySAM: License searchpath:
   /SYBASE_PATH/SYSAM-2_0/licenses/My_License.lic:/SYBASE_PATH/SYSAM-2_0/licenses/SYBASE_ASE_DE.lic:/SYBASE_PATH/SYSAM-2_0/licenses/SYBASE_ASE_XE.lic:
kernel SySAM: FLEXnet Licensing error:-73,125
kernel SySAM: For further information, refer to the Sybase Software Asset Management website at http://www.sybase.com/sysam
kernel Error: 131274, Severity: 17, State: 1
kernel SySAM: WARNING: ASE will shutdown on Sat 04 Apr 2015 04:33:26 PM CEST, unless a suitable ASE_CORE license is obtained before that date.

  • The ASE server fails to boot or boots in grace period mode.

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Environment

  • SAP Adaptive Server Enterprise 15.7
  • SAP Adaptive Server Enterprise 16.0
  • Sybase Adaptive Server Enterprise 15.0
  • Sybase Adaptive Server Enterprise 15.5

Product

SAP Adaptive Server Enterprise 15.7 ; SAP Adaptive Server Enterprise 16.0 ; Sybase Adaptive Server Enterprise 15.0 ; Sybase Adaptive Server Enterprise 15.5

Keywords

SYSAM, ASE_CORE, 131274 , KBA , BC-SYB-ASE , Sybase ASE Database Platform (non Business Suite) , How To

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