1861180 - Collecting an end to end trace in BI Platform 4.x - customer instructions and best practice [Video] | SAP Knowledge Base Article

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1861180 - Collecting an end to end trace in BI Platform 4.x - customer instructions and best practice [Video]

Symptom

  • Active Global Support has requested for you to collect an end to end trace for a problematic workflow
  • This note outlines the steps you should follow to collect a useful end to end trace from your SAP BI Platform 4.x landscape
  • End to end tracing allows SAP Support to identify root cause by analyzing a unified log view from all nodes in the BI Platform landscape
  • This note is applicable to workflows reproduced from browser based clients (e.g. BI Launchpad)

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Environment

  • SAP BusinessObjects Business Intelligence Platform 4.x (BI 4.0 / 4.1 / 4.2)

Product

SAP BusinessObjects Business Intelligence platform 4.0 ; SAP BusinessObjects Business Intelligence platform 4.0, feature pack 3 ; SAP BusinessObjects Business Intelligence platform 4.1 ; SAP BusinessObjects Business Intelligence platform 4.2

Keywords

end 2 end, diagnotics, logging, root cause analysis, diagnostics, GLFViewer, steps, tracelog, sap_log_level, sap_trace_level, debug, workflow, tskba, tlkba, bidep, biserver, biadmin , KBA , tlkba , biadmin , tskba , bidep , biserver , vkba , bpkba , htkba , gscnawest_video , bi4 , landscape report , BI-BIP-ADM , BI Servers, security, Crystal Reports in Launchpad , BI-BIP-DEP , SBOP Web Application Deployment, Wdeploy , BI-BIP-PER , Performance investigation , BI-RA , Reporting, analysis, and dashboards , How To

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