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1860818 - Installation of IS Remote Job Server on BOE XI3.x system failed to connect to CMS

Symptom

  • Install IS Remote Job Server to collect data for IS from BOE 3.x environment
  • Installation failed with error below:
    11:19:31.261 UIICCValidator: CMSTestConnection -  Start...
    11:19:31.261 DSInstalled: 0
    11:19:31.261 ISInstallType: Expand
    11:19:31.261 checkingProperty isISCMSSystemStr
    11:19:31.261
    cmdLine: "<path>\SAP_INFO_STEWARD_4.1_SP1_MULTIOS_64B_/DATA_UNITS/IS_41_WIN/dunit/product.icc-4.0-core-32/actions/Utilities/java/win32/b in/java.exe" -classpath "<path>\SAP_INFO_STEWARD_4.1_SP1_MULTIOS_64B_/DATA_UNITS/IS_41_WIN/dunit/product.icc-4.0-core-32/actions/Utilities\MM\MMCore.ja r";"
    ...<parameters>...
    "C:/Users/<user>/AppData/Local/Temp/2//status_TEST_CONN_FOR_ADMIN.log"
    11:19:31.261 UIICCValidator: CMSTestConnection -  Test Connection Failed.

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Environment

  • SAP BusinessObjects Business Intelligence platform 4.0 SP5 Patch 4
  • SAP Information Steward 4.1 SP1
  • SAP Data Services 4.1 SP1
  • SAP BusinessObjects Enterprise XI 3.1.x, 32 bit.

Product

SAP BusinessObjects Enterprise XI 3.1 ; SAP Information Steward 4.1

Keywords

32bit system, BOE, Job server , KBA , EIM-IS , Information Steward (Use Subcomponent) , Problem

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