1860374 - Devices unable to connect to Sybase Unwired Platform/SAP Mobile Platform in Production | SAP Knowledge Base Article

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1860374 - Devices unable to connect to Sybase Unwired Platform/SAP Mobile Platform in Production

Symptom

Devices unable to connect to Production Sybase Unwired Platform/SAP Mobile Platform after installation, but user able to access SUP/SMP server via SCC and everything looks correct with no errors.  QA and Development System work fine.  Looking at device license count in SCC shows "Invalid" for total device license count on Production server.


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Environment

  • Sybase Unwired Platform/SAP Mobile Platform
  • Windows 2008
  • iOS/Android/Blackberry/Windows Devices

Keywords

  • SYSAM
  • license
  • licenses
  • device license count
  • invalid
  , KBA , MOB-SUP-RT , SUP Runtime , Problem

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