1858176 - SAP Netweaver AS JAVA Startup fails - RfcGetException: User is locked | SAP Knowledge Base Article

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1858176 - SAP Netweaver AS JAVA Startup fails - RfcGetException: User is locked

Symptom

a) SAP Netweaver AS JAVA startup fails when UME is ABAP datasource with following error:

CSN Component [BC-JAS-SEC-UME], DC Name [sap.com/com.sap.security.core.ume.service]com.sap.engine.frame.ServiceException: Start of UME service failed. Check help topic "Start of UME Service Failed". Technical details: com.sap.conn.jco.JCoException: (103) JCO_ERROR_LOGON_FAILURE: User is locked.
...
Caused by: com.sap.conn.rfc.exceptions.RfcGetException: User is locked. Please notify the person responsible

b) Access Portal and it throws blank screen and below exception:

com.sap.engine.services.deploy.container.DeploymentException: (Failed in component: sap.com/tc~sapjra~temp, BC-MID-CON-JCO) Cannot start ResourceAdapter "SAPJavaResourceAdapterxx" from application "sap.com/tc~sapjra"
Caused by: javax.resource.spi.ResourceAdapterInternalException: Creation of ResourceAdapter default repository failed

Caused by: com.sap.conn.jco.JCoException: (103) JCO_ERROR_LOGON_FAILURE: Initialization of repository destination JRA-xxxx failed: User is locked; notify the person responsible on xx sysnr xx

Caused by: com.sap.conn.jco.JCoException: (103) JCO_ERROR_LOGON_FAILURE: User is locked; notify the person responsible on xx sysnr xx

Caused by: RfcException:
message: User is locked; notify the person responsible on xx sysnr xx
return code: RFC_SYS_EXCEPTION (3)
error group: 103
key: RFC_ERROR_LOGON_FAILURE


Caused by: RfcException raised by system [xxx|xxxxxxxx|xx]:
message: User is locked; notify the person responsible
return code: RFC_SYS_EXCEPTION (3)
error group: 104
key: RFC_ERROR_SYSTEM_FAILURE

Caused by: com.sap.conn.rfc.exceptions.RfcGetException: User is locked; notify the person responsible


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Environment

SAP NetWeaver AS Java All Versions.

Product

SAP NetWeaver 2004 ; SAP NetWeaver 7.0 ; SAP NetWeaver 7.1 ; SAP NetWeaver 7.2 ; SAP NetWeaver 7.3 ; SAP NetWeaver 7.4 ; SAP NetWeaver 7.5 ; SAP enhancement package 1 for SAP NetWeaver 7.0 ; SAP enhancement package 1 for SAP NetWeaver 7.3 ; SAP enhancement package 2 for SAP NetWeaver 7.0 ; SAP enhancement package 3 for SAP NetWeaver 7.0

Keywords

Communication user,Administrator user, javax.resource.spi.ResourceAdapterInternalException, Creation of ResourceAdapter default repository failed, User is locked, notify the person responsible, com.sap.conn.rfc.exceptions.RfcGetException, JCO_ERROR_LOGON_FAILURE, com.sap.conn.jco.JCoException, SAPJavaResourceAdapter, Cannot start ResourceAdapter, ABAP, UME Datasource ABAP, Statup fails, SAP Netweaver AS JAVA Startup fails , KBA , BC-JAS-SF , Startup Framework , BC-JAS-TRH , Transactions and Resource Handling , Problem

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